Help

The service

How does it work?

Order online and we'll send you a box. Pack your racket and send it in. A local tennis shop restrings it, and we send it back to you. See each step.

Where do you operate?

We're starting in Illinois.

Who strings my racket?

An independent local tennis shop.

How long does it take?

Please allow 1 to 2 business days after your racket arrives for it to be strung and sent back to you.

Choosing strings

I don't know what strings I need.

Most people don't. Pick one of three simple choices, described in plain words. Find my strings.

Can I choose my string colour?

Yes, tell us when you order. We use it when your string comes in that colour.

Price and payment

What does it cost?

$89.00 for the standard restring. What it includes.

Do I pay anything now?

No. Joining the launch list is free and we take no payment details.

Ordering for others

Can someone on my account order?

You run the account. A member can have their own sign-in to choose a setup and send you a request; you approve or decline it. Members can also pay for their own restrings. More for clubs and teams.

Still have a question?

Write to support@racketrelay.com. A person will answer.